The new 80/20 rule
As a team member, a full 80 percent of your engagement comes from the way your manager engages with you—from their behavior. The other 20 percent of your engagement comes from the corporate ecosystem itself: how effective your workplace is; its processes, technology, equipment, and tools; and if policies and structures work for people, not against them.
This means that as a manager or supervisor, 80 percent of your job should be spent engaging with your people and removing any barriers to success. Spend the remaining 20 percent of your time improving the ecosystem. That’s it! That’s the job. When you do it right, results follow.
